Frequently Asked Questions

An AI receptionist is an intelligent software solution that handles incoming calls, schedules appointments, answers questions, and qualifies leads 24/7, just like a human receptionist but without breaks or sick days.

It uses advanced natural language processing (NLP) to understand caller intent, speak in a natural voice, and integrate with your existing systems (calendar, CRM, POS) to perform actions like booking appointments or taking orders.

Yes, our AI is trained to handle complex queries, manage context, and even detect frustration. For situations requiring human empathy or specific expertise, it can intelligently transfer the call to a staff member.

Our plans start at $49/month for basic call handling. Compared to a full-time receptionist ($3,000+/month), ZeroMiss offers significant cost savings while providing 24/7 coverage.

Absolutely. We are a Canadian company and prioritize data privacy. All data is encrypted and stored securely in compliance with PIPEDA (Canada) and GDPR standards.

ZeroMiss currently supports English, French, Mandarin, Cantonese, Punjabi, and Spanish, making it ideal for diverse Canadian communities.

Yes, we integrate with popular tools like Google Calendar, Outlook, Calendly, HubSpot, Salesforce, Toast, Square, and many more.

Basic setup takes less than 24 hours. For complex enterprise integrations, it may take 3-5 days to fully customize workflows and train the AI on your specific business knowledge.

A virtual receptionist is usually a human working remotely. An AI receptionist is software. AI is cheaper, instant, and available 24/7, whereas human virtual receptionists have shift limits and higher costs.

Yes, the AI can transfer calls to specific departments or individuals based on the caller's needs or if the conversation becomes too complex.

If the AI struggles to understand, it will politely ask for clarification. If the issue persists, it is programmed to apologize and transfer the call to a human or take a message.

Our AI works 24/7. Our technical support team is available during business hours, with emergency support available for Enterprise clients.

Yes, you can customize the greeting, tone of voice, and specific answers to common questions about your business (hours, parking, services, etc.).

We use bank-level encryption for data in transit and at rest. We do not sell your data to third parties.

We serve Restaurants, Healthcare, Legal, Real Estate, Home Services, Beauty & Wellness, Veterinary, Security, and Storage industries.

We can set up centralized routing or individual numbers for each location, all managed from a single dashboard.

There are no setup fees for Starter and Professional plans. Enterprise plans may have a one-time onboarding fee.

Yes, our monthly plans are month-to-month with no long-term contracts.

Yes, we offer a 14-day free trial so you can experience the benefits of ZeroMiss risk-free.

Our dashboard provides real-time analytics on calls handled, appointments booked, and leads captured, allowing you to see exactly how much value the AI is generating.