Short answer: Jane's published plans run roughly $54-$99 CAD/month per location, plus a per-practitioner fee on the two higher tiers. That base number is only part of the real cost — add-ons like AI charting, insurance billing, and a clinic website each carry their own monthly fee. Here's the full breakdown, and the one line item most clinics don't budget for until they're already losing patients to it.
Pricing below reflects Jane's publicly listed rates as commonly reported at time of writing. SaaS pricing changes — confirm current numbers directly on Jane's own pricing page before budgeting.
The Three Plans
Balance — ~$54 CAD/month
Jane's entry tier, priced per clinic location rather than per practitioner — a meaningful difference from tools that charge per clinician from day one.
Practice — ~$79 CAD/month
Adds practice-management features, plus a per-practitioner fee on top: roughly $17.50/month for a part-time practitioner, $35/month for full-time.
Thrive — ~$99 CAD/month
The top tier, with per-practitioner fees around $20/month part-time and $40/month full-time.
Common Add-Ons That Add Up
- AI Scribe / charting assistance: commonly listed around $15/practitioner/month.
- Group telehealth: commonly listed around $15/practitioner/month.
- Insurance/direct billing: a base monthly fee plus per-license costs.
- A Jane-hosted clinic website: commonly listed around $59/clinic/month.
A Multi-Practitioner Clinic, Roughly Totalled
A Practice-tier clinic with 4 full-time practitioners: $79 base + (4 × $35) = $219 CAD/month before any add-ons. Add direct billing and a website and it climbs further. None of that is unreasonable for what Jane does — but it's worth knowing the real number before you're three add-ons deep.
The Line Item Most Clinics Forget
Jane is genuinely excellent at what it does — scheduling, charting, billing, patient records. What it deliberately doesn't do is answer your phone. There's no public API for that, and no "phone reception" add-on to buy. Clinics budget carefully for their practice management stack and then discover, a few missed evening calls later, that phone coverage was never actually included in any of it.
That's a separate line item — typically either front-desk staffing hours, a human answering service, or an AI receptionist that answers the call, offers a time that's really open and texts the patient Jane's own booking link for it. See exactly how that workflow works alongside Jane.
Frequently Asked Questions
Is Jane App's pricing per practitioner or per clinic?
The entry Balance plan is priced per location. The Practice and Thrive plans add a per-practitioner fee on top of the base monthly rate, split between part-time and full-time rates.
Does Jane charge extra for direct billing to insurers?
Insurance/direct billing is typically a separate add-on with its own base fee plus per-license costs — confirm current rates directly with Jane for your province's billing requirements.
Does any Jane plan include after-hours phone answering?
No — Jane is a practice-management and scheduling platform, not a phone system. Coverage for the calls that come in outside business hours is a separate decision entirely, typically solved with staffing or an AI receptionist.
Is there a cheaper alternative to Jane for small clinics?
Several practice-management platforms exist at different price points — the right choice depends on your province's billing requirements, multidisciplinary needs, and which features you'll actually use. Compare based on your real feature list, not just the sticker price.
Bottom Line
Budget for Jane's real total — base plan, per-practitioner fees, and whichever add-ons you'll actually use — and then budget separately for phone coverage, because Jane was never built to solve that part.