Hours, Wait Questions and Booked Visits Answered Without Tying Up the Desk
Are you open? Do I need to book? Do you see patients from out of town? Every call, all day.
Staff are triaging the room in front of them, not the phone behind them.
Some callers need emergency care, not a walk-in visit, and need to hear that clearly.
ZeroMiss answers instantly with your hours, walk-in rules and services, books scheduled visits where you offer them, takes callback requests for everything else, and tells anyone describing an emergency to hang up and call 911.
Juno EMR and OSCAR: direct booking for scheduled visits. Other EMRs: requests mode. ZeroMiss doesn't manage a walk-in queue.