AI Receptionist for Physiotherapy Clinics

24/7 Booking Capture, ICBC & Insurance FAQs, Waitlist Filling

Common Challenges

Calls During Treatment

Your therapists are hands-on with patients. Every ring is a choice between the patient on the table and the one on the phone.

After-Hours Bookings Lost

Patients in pain call at 8 PM after work. If they reach voicemail, they book with the clinic that answers.

Repetitive Insurance Questions

ICBC claims, extended health coverage, direct billing — the same questions, dozens of times a week.

The ZeroMiss Solution

ZeroMiss answers every call instantly, 24/7, in a warm professional voice. It captures booking requests with the patient's name, preferred therapist, and time, answers your clinic's FAQ list, and flags urgent calls to your team — so your front desk starts the day with a tidy queue of ready-to-confirm bookings instead of a voicemail backlog.

Works alongside Jane App — structured booking requests your staff confirm in seconds

Answers ICBC, WorkSafeBC and direct-billing questions from your approved script

Captures after-hours and weekend booking requests instead of losing them

Knows your therapists, services, durations and rates

PIPEDA-aligned: AI discloses itself, collects only what's needed, stores data in Canada

Seamless Integration

Designed for clinics on Jane App: ZeroMiss captures complete booking requests and delivers them to your staff for one-click confirmation in Jane. Direct calendar integrations (Google Calendar, Cal.com) also available.

Monthly Savings

$2,500+

Industry FAQs

Yes — Jane is exactly who we built this for. Since Jane doesn't offer a public API, ZeroMiss captures the complete booking request (patient, service, preferred times, contact) and sends it to your front desk, who confirm it in Jane in under 30 seconds. You stay in control of your schedule.

ZeroMiss is built around Canadian privacy law: the AI identifies itself as an assistant, collects only booking-necessary information, never asks for health card numbers or clinical details, and call data is handled under our privacy policy with Canadian data residency options. See our Privacy & Compliance page for the full picture.

The AI politely steers clinical details to your team — it books and informs, it never advises. Emergency keywords trigger an immediate recommendation to call 911 or transfer to your on-call line.

Yes. You approve a knowledge sheet (services, durations, rates, direct billing, parking, cancellation policy) and the AI answers only from that — it won't improvise.