AI receptionists aren't just for tech companies anymore. In 2025, brick-and-mortar businesses across Canada are adopting Voice AI to solve staffing shortages and improve customer service. Here are the top 5 industries leading the charge.
1. Healthcare & Dental
The Problem: Front desk staff are overwhelmed with routine scheduling calls, leaving patients on hold and staff stressed.
The AI Solution: AI receptionists integrate with EMRs (like Jane App) to book appointments, answer FAQs about parking/hours, and triage urgent calls to on-call doctors.
2. Legal Services
The Problem: Lawyers bill by the hour. Every minute spent screening an unqualified lead is money lost.
The AI Solution: AI performs detailed intake questionnaires, checking for conflict of interest and budget before scheduling a consultation. It ensures lawyers only speak to qualified potential clients.
3. Real Estate
The Problem: Leads call at all hours. If an agent is at a showing or sleeping, that lead calls the next agent on the list.
The AI Solution: ZeroMiss answers 24/7, providing property details instantly and booking showings directly into the agent's calendar. It captures every lead, even at 2 AM.
4. Home Services (Plumbing, HVAC, Electrical)
The Problem: You can't answer the phone while you're under a sink or on a roof.
The AI Solution: AI handles the dispatch. It takes down the customer's issue, address, and urgency, and can even provide rough estimates based on your pricing sheet.
5. Restaurants
The Problem: Loud environments make it hard to hear callers, leading to wrong orders. Staff are pulled away from dining guests to answer the phone.
The AI Solution: AI takes takeout orders with perfect accuracy, upsells items ("Would you like fries with that?"), and integrates directly with the POS system.
Is your industry on the list?
Even if it's not, ZeroMiss is customizable for almost any business that uses a phone.
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