Short answer: most Canadian physiotherapy and chiropractic clinics pay between $199 and $299 CAD/month for an AI receptionist, depending on whether it covers after-hours/overflow calls only or full-time front-desk answering. That's roughly 5-6% of the cost of one part-time receptionist hire, with no recruiting, training, sick days, or turnover to manage.
Typical Pricing Tiers
After-Hours & Overflow — ~$199 CAD/month
The AI picks up calls your front desk can't reach: evenings, weekends, lunch breaks, and any call that rings unanswered past a few seconds during the day. Good fit for clinics with existing daytime coverage that mainly lose after-hours booking requests.
Full-Time AI Receptionist — ~$299 CAD/month
The AI answers every call, all day, every day — front desk staff are freed up to focus on the patients physically in the clinic instead of splitting attention with the phone. Common for solo practitioners and multi-therapist clinics without a dedicated full-time receptionist.
Multi-Location & Networks — Custom
Clinic groups with multiple locations typically negotiate a custom rate based on total call volume across sites.
What's Usually Included at No Extra Cost
- $0 setup fee, no long-term contract — month-to-month
- Booking request capture (name, service, practitioner preference, callback number, preferred times)
- Clinic-approved FAQ answering (rates, direct billing, ICBC/WorkSafeBC, parking, cancellation policy)
- Urgent-call escalation and transfer to your team
- Daily call summary emails
- A 30-day performance guarantee on live calls
ROI: AI Receptionist vs. a Part-Time Hire
A part-time front desk receptionist in Canada (20 hrs/week) typically runs $18-$24/hour, or roughly $1,500-$2,000/month before payroll taxes and benefits — and still leaves evenings, weekends, and lunch breaks uncovered. Compare that to a flat $199-$299/month for coverage that never takes a sick day, never misses a shift, and answers every call, all day, every day.
For a physiotherapy or chiropractic clinic, one recovered new-patient booking is often worth $300-$1,000+ in lifetime treatment value. Recovering just two or three missed bookings a month typically covers the entire monthly cost of the AI receptionist.
Frequently Asked Questions
Is there a cheaper per-minute or per-call option?
Some vendors charge $0.20-$0.50/minute or $1-$2/call instead of a flat rate. That can work for very low call volumes, but costs become unpredictable as call volume grows — a flat monthly rate is usually easier to budget for a clinic.
Are there hidden fees to watch for?
Ask specifically about setup fees, telephony/SIP trunking charges, and integration fees for connecting to your scheduling software. Reputable clinic-focused providers bundle these into the flat monthly rate.
Does the price change based on call volume?
The After-Hours/Overflow and Full-Time tiers are flat monthly rates covering unlimited clinic calls. Only multi-location networks with very high aggregate volume typically move to custom pricing.
What if it doesn't work well for my clinic?
Look for a 30-day performance guarantee on live calls and month-to-month terms with no long-term contract, so you can cancel without penalty if it isn't delivering results.
Bottom Line
For most Canadian physiotherapy and chiropractic clinics, $199-$299 CAD/month buys full call coverage that would otherwise require a part-time hire costing 5-10x as much — while capturing after-hours bookings a human receptionist simply can't be there for.