Recurring-care patients drift off the schedule. ZeroMiss can call them — on the same real-time voice technology that answers your phone — and hand your team a ready booking request when they say yes.
Same voice engine as inbound reception, pointed the other direction.
Weeks since last visit, a treatment plan gap, or a cancelled appointment nobody rebooked — you decide what "overdue" means for your patients.
A real conversation, not a robocall blast — it delivers the message naturally and can answer "when's your next opening" on the spot.
Interested patients get captured the same way an inbound call would — a structured booking request, ready to confirm.
Working a recall list by hand competes with every other front-desk task — and it's always the first thing dropped when the clinic gets busy.
Recall lists get built, then sit untouched for weeks between busy periods.
Some patients get called at 3 weeks, others at 12 — whenever someone has a spare ten minutes.
Every patient who quietly drifts off the schedule is lost revenue nobody flagged.
It runs on the schedule you set, every time, regardless of how busy the front desk is that week.
Never deprioritized because the clinic got busy — it's not competing for front-desk attention.
Answers questions and offers times on the call — not a one-way message the patient has to act on later.
Cancelled slots get filled from both directions — inbound waitlist requests and outbound recall together.
Massage & RMT, chiropractic, and physiotherapy maintenance care all have real recurring-visit patterns — exactly where a well-timed recall call earns its keep. Multidisciplinary clinics with a mixed patient roster often see the biggest lift, since a single missed recall trigger can otherwise slip through unnoticed.
Massage & RMT maintenance patients
Chiropractic adjustment plans
Physiotherapy maintenance care
This isn't a settings-page toggle yet — it's a real capability we build alongside inbound reception, tailored to your recall triggers and patient mix. Inbound reception is priced per interaction, at a fixed monthly price or to a structure you bring; recall calling is scoped and quoted once we understand your volume and goals.
We'll scope it with you — no generic package, no guessing whether it's available.
Curious how this compares to inbound-only reception? Read the full breakdown.