Yes, as long as your booking software has an online booking page, and almost all of them do. ZeroMiss answers the calls you can't take mid-treatment, answers questions about your services, prices, direct billing and cancellation policy, and texts the client your own booking link so they book themselves. With Jane App or a Google Calendar feed it checks your real open times first. If you don't take online bookings, it takes requests for you to confirm.
How it works with each kind of booking setup
| Your setup | What ZeroMiss does |
|---|---|
| Jane App | Reads your open times, offers them, then texts Jane's own booking link for that therapist and treatment; the client books in Jane |
| Google Calendar (shared as a private feed) | Reads busy times to offer free ones, then texts your booking link |
| Any other tool with an online booking page | Answers questions, then texts your booking link (per therapist or treatment if you have them); the client sees real times there |
| No online booking | Takes a booking request with the client's preferred times, for you to confirm between clients |
ZeroMiss never logs in to your booking software, so there's nothing to connect and no account to share. It sends the same link that's on your website.
What massage clients usually call about
- "Do you have anything today?" With Jane or a calendar feed, real times; otherwise the booking link, where today's openings are.
- "Do you direct bill?" Answered from your approved information, including which insurers and what to bring.
- Prices, durations, deep tissue vs relaxation, prenatal, couples: answered word for word from your service list.
- Cancellations and late changes: your policy explained, and the change requested or done through your booking link.
- Gift cards, parking, accessibility: from your information sheet; anything it doesn't know becomes a message for you.
Privacy
Calls aren't recorded. Data is stored in Canada, transcripts and messages are deleted after 30 days, and nothing is used to train AI. Clients' health details aren't collected on the phone. Which privacy law applies to your practice depends on your province and profession; your regulatory college can tell you. See privacy and compliance.
Frequently Asked Questions
I'm a solo RMT. Is this worth it?
Solo therapists miss the most calls, because they're always hands-on when the phone rings. If one extra booking a month comes from a call you'd have missed, it usually covers the month.
Will clients know it's an AI?
Yes. It says so at the start of every call, and any caller who asks for a person gets a message to you or a transfer if you've set one up.
My booking software isn't listed here. Will it work?
If it has an online booking page you can link to, yes. Send us the link and we'll show you in a test before you pay anything.
Bottom Line
You don't need to switch booking software to stop losing calls during treatments. An AI receptionist answers, explains, and hands the client your own booking link.